Trauma-informed leadership
Lead with clarity and psychological safety, without becoming someone’s therapist.
Trauma-informed leadership is not about diagnosing, over accommodating, or carrying more emotional labour. It is about understanding how stress and adversity shape behaviour, then leading in a way that reduces escalation, improves communication, and supports performance and wellbeing.
This program is designed for leaders, managers, and people leaders who want practical, ethical, evidence informed skills to support teams in high pressure environments, while staying within the boundaries of their role.
Who this program is for
This program is for leaders who want a clear approach to conflict, distress, and escalation.
— Leaders and managers responsible for team performance and wellbeing
— People leaders handling conflict, complaints, and complex dynamics
— Roles exposed to distress, anger, shutdown, or high emotion at work
— Teams working under pressure, scrutiny, or frequent change
— Workplaces that want stronger psychological safety without lowering standards
What you will walk away with
You will leave with a role appropriate approach to trauma informed leadership, including practical language, boundaries, and protocols that support clarity in high pressure moments.
A role appropriate trauma-informed leadership approach
A clear structure for leading when stress and adversity shape behaviour at work.
De-escalation skills without taking on a counselling role
Tools and language to respond to distress while staying within a corporate framework.
Psychologically safer ways of working without lowering standards
Practical adjustments to norms, meetings, and feedback that reduce unnecessary threat cues.
Critical incident and post incident protocol
Steps you can follow after a critical incident, including communication and support pathways.
Stronger boundaries and referral pathways
Role appropriate support, with case by case judgement and clear pathways for escalation and referral where needed.
Program structure
Trauma informed leadership is a self-paced course. The learning builds core trauma-informed principles and communication skills, and the consultations apply them to your real team context and live scenarios.
- Four modules
- Four private 1:1 consultations with Dr Zoe
- Practical templates, scripts, and tools you can reuse
- A personalised 90-day implementation plan and guardrails
- Escalation and referral protocols you can apply
The four modules
Module 1: Trauma informed foundations for leaders
What trauma is and is not in workplace contexts, stress responses, behaviour as signal, and principles for psychologically safer leadership.
Module 2: Responding to distress and escalation
De-escalation basics, supportive language, boundaries, and how to handle tears, anger, shutdown, and conflict in real time.
Module 3: Designing safer ways of working
Work design that reduces unnecessary threat cues, predictable communication, meeting and feedback norms, and reasonable adjustments without enabling avoidance.
Module 4: Critical incidents and recovery
Practical steps after a critical incident, supporting teams, return to work considerations, referral pathways, and when to involve HR, EAP, or external support.
Private consultations
Each consultation applies the material to your leadership context, priority scenarios, and the realities of your role.
FAQ
Is this therapy?
This is a leadership and workplace skills program. It provides tools for communication, boundaries, and response protocols in workplace contexts. It does not train leaders to deliver therapy.
Will this lower performance standards?
No. The focus is clearer expectations, better communication, and responses that reduce escalation while maintaining accountability.
How is it delivered?
Modules may be self paced or scheduled release. Consultations are booked directly with dr zoe.
Can this be used across a leadership team?
Yes. This program can support a consistent approach across managers. Options can be discussed in the discovery call.